MetroCard machine maintenance postponed for a week

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The MTA says MetroCard vending machines will work as they normally do, for at least another week, after concerns about the machines only taking cash during a planned upgrade.

“We heard you all loud and clear,” the MTA said in a statement, adding it’s working to “shorten the process and more clearly answer customer concerns.”

The outage, which would have disabled credit card and debit card payments for an entire weekend, would have forced anyone buying a MetroCard to use cash.

The upgrade has been postponed for a week. The agency promises an update on the upgrade Monday.

Eventually, the MTA will be phasing out the MetroCard for a new payment system.

Instead of riders swiping their MetroCards, the new system will allow them to use their cellphones or certain types of debit or credit cards to pay their fares directly at turnstiles.

Officials say the plan is to fully retire the MetroCard by 2023. Until then, riders will still be able to use it.

 

 

 

 

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